Frequently Asked Questions


Q: It’s the middle of winter, it's 3:00 in the morning, my furnace quit, what do I do?
A: Call: 608-524-3030 24/7

Q: What does 2 stage variable speed mean?
A: Go to our showroom and click on furnaces.


Q: Do i need to cover my A/C unit in the winter?
A: It is not necessary but, it will help protect your unit in the tough winter months. The Trane XLI A/C units have a built in cover for protection.

Q: What does SEER stand for?
A: “Seasonal Energy Efficiency Rating” just like “Miles Per Gallon” for your vehicle. The higher the number, the more efficient.

Q: I have asthma, what can i do to control what is in the air?
A: Our Trane Clean Effects would be perfect for this. Give us a call at 608-524-3030 for more info. Or click on our showroom and go to Trane Clean Effects.


Q: I have so much static in my house during the winter. What can i do to get rid of the dry air?
A: The Trane humidifier would take care of that problem. Just call 608-524-3030 for more info. or, go to the showroom and click on humidifier.

Q: There are a couple of rooms in my house that seem much colder than other rooms. What can I do about it?
A: Call 608-524-3030 and a highly skilled technician can help you. The staff at Statz Mechanical are experts on air duct balancing and sizing.

Heating and Cooling System

Q: I am considering replacing my current heating and cooling system. What do I do first?
A: Click on our showroom and get acquainted with our products and then call 608-524-3030.

Q: I really need a new system. I don’t have the money to pay for it now, what can I do?
A: We provide financing! Click on the link to our financing page and apply online!

Tax Credit

Q: What is the tax credit that i hear about?
A: If you upgrade your furnace and/or A/C unit, you may be eligible for a tax credit. Call our office at 608-524-3030 for more info.

Your Trane Dealer

Your Trane Dealer